Ask Us Anything: Frequently Asked Questions

The first lesson of senior wellness? Never stop asking questions. Never stop learning. BYG health and wellness solutions are designed to be easy to use. We’re here to help you find the answers you need to take your next step.


We’ve Got Answers For You

Having trouble registering?

Call or email us with any technical questions, we are here to help!

How do I sign into my membership once I am registered?

From the home page, click on the button on the top right of your screen and type in your username and password.

What if I need technical assistance?

We are here to help. Please email or call us with any questions.

Can I update my credit card information?

Yes. Log in to your account to make these changes.

How do I reset my password or log in?

You should create a safe place to store your username and password. But don’t worry, if you forget your password, you can always reset it.

How do I renew my membership?

You should receive an email reminding you that your membership is expiring. Please follow the instructions on the email or contact us with any questions.

How do I cancel my membership?

Of course, we would hate to see you go, but if you are not completely satisfied you can cancel your membership at any time. Simply click on My Account and then go to Membership Cancel. Please refer to our Terms of Service under the section Payment of Fees for clarification of our cancellation and refund policies.

How do I learn more about BYG?

Please schedule a free 15-minute consultation here.

Ready to start your best years?

A fresh start to a healthy future begins here. Best Years Group gives you all the education, information, and support you need to maximize your health and well-being. Membership includes expert yoga instruction videos, evidence-based wellness education, and hundreds of delicious recipes. Let your best years begin!

Register Today